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Account Management

Request Account Deletion

Effective: September 2026 — Block Cheddam

⚠️Permanent & Irreversible ActionAccount deletion is permanent. Once your account is deleted, all your cloud data will be erased forever and cannot be recovered under any circumstances. Please read this page carefully before proceeding.

1. What Is Account Deletion?

Block Cheddam respects your right to control your personal data. You may request the complete and permanent deletion of your cloud account and all associated data at any time. This page explains what data will be deleted, how to submit a deletion request, and the timeline for processing.

Please note: Block Cheddam operates on a local-first architecture. Most of your app usage data (blocking rules, focus logs, and pet stats) is stored locally on your device and is not part of your cloud account. Deleting your account only affects data stored on our servers.

2. What Data Will Be Deleted?

Upon successful processing of your deletion request, the following data will be permanently erased from our servers:

  • Authentication Credentials: Your registered email address and encrypted password hash (or Google Sign-In token link).
  • Cloud Profile: Display name, profile avatar, and account creation timestamp.
  • Cloud Backup Data: Synced XP points, companion pet evolution stage, streak count, and focus session summaries.
  • Leaderboard Entries: All your rankings and scores on global and regional leaderboards.
  • Achievement Records: All cloud-stored unlocked badges and milestone records.
  • Account Metadata: Session tokens, login history, and device registration records.

3. What Data Will NOT Be Deleted?

The following data is stored locally on your device and is outside the scope of an account deletion request:

  • App usage statistics and screen time logs (local Android storage)
  • Custom app blocking rules and schedules (local storage)
  • Focus session history and break logs (local storage)
  • Virtual pet companion state: name, HP, energy, joy (local storage)
  • Local notification preferences and settings

To permanently erase local data, go to Android Settings → Apps → Block Cheddam → Storage → Clear Data, or simply uninstall the app from your device.

4. How to Request Account Deletion

You have two ways to delete your account:

📱

Option A: In-App Deletion

The fastest way. Open the Block Cheddam app and navigate to:
Settings → Account → Delete Account

This immediately initiates the deletion process from within the app. Confirmation is instant.

📧

Option B: Email Request

If you cannot access the app, send us a formal deletion request by email. We will verify your identity and process the request within 30 days. Use the button below to send a pre-written email.

5. Deletion Timeline & Process

  • Acknowledgment: You will receive a confirmation reply within 2–3 business days after your email request is received.
  • Identity Verification: We may ask you to verify ownership of the account by confirming details from the registered email or a recent in-app action.
  • Processing: Once verified, your account and all associated cloud data will be permanently deleted within 30 calendar days.
  • Completion Confirmation: You will receive a final email confirming successful deletion once the process is complete.

6. Important Warnings Before You Proceed

  • ❌ Deletion is permanent — once deleted, your account and cloud data CANNOT be recovered or restored under any circumstances.
  • ❌ All progress lost — XP, pet evolution, leaderboard ranking, streaks, and achievements stored on our servers will be gone forever.
  • ❌ No grace period — once the deletion process begins, it cannot be stopped or reversed.
  • ✅ Local data is separate — deleting your account does NOT automatically uninstall the app or remove local data from your phone.
  • ✅ Re-registration allowed — you are free to create a new account in the future, but you will start from scratch with no recovery of previous data.

7. Submit Your Deletion Request

Click the button below to open a pre-written, professionally formatted deletion request email addressed to our support team. Simply fill in your account email address and any optional details, then send.

📬

Ready to Proceed?

This will open your default mail app with a pre-filled request to blockcheddam04@gmail.com. Please include your registered email address in the request body.

✉️Request Account Deletion

Sends to: blockcheddam04@gmail.com · Subject auto-filled · Response within 2–3 business days

8. Questions & Support

If you have any questions about the deletion process, data handling, or need assistance, please contact our support team directly:

  • Email: blockcheddam04@gmail.com
  • Response Time: Within 2–3 business days
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM IST